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20 Days Without Internet!!!

Saturday, February 16th, 2008 | Add Your Comment

Yes it’s true! I requested an upgrade of my internet DSL connection from my ISP Otenet, in order to get 10x speed.

3 weeks later they saw the request… and they tried to upgrade the line.

The result was that I had no internet connection for one week. After calling more than 10 times my ISP a technician called me and she said they made a mistake and locked my connection.

Naturally the speed I got back was the slow old speed. The next day I lost my internet connection again and after one week my ISP Otenet told me that it was not their fault but a problem with my phone line (OTE). They report the problem to OTE and  after 10 days I got back my Internet connection with the new speed.

The mistake they made was more than stupid. They set the speed as 12Mbps instead of 8Mbps!!!

If you live in Greece don’t buy the Otenet OnDsl kit. CONNX is better. That’s a friendly advise!